How to troubleshoot Windows XP-based computer can not read CD or DVD problems? – 5

Apr 01st, 2010 by dvdxplayer 2,560 views |Comments Off

Method 9: DVD problem solving (region free DVD player software)
Step 1: Unplug all cables connected
a. Unplug the computer video output connection to to all cables.
b. Try to read the disc again.
c. If you still experience problems with the disc, go to step 2.
Step 2: Update the DVD driver
a. Contact the DVD drive manufacturer to get the DVD drive, update the driver, and then follow the manufacturer’s instructions to install the driver.
b. Try to read the disc again.
c. If you still experience problems with the disc, go to step 3.
Step 3: Get hardware-based DVD decoder or software-based DVD decoder (region freee DVD copy software)
a. Contact the DVD drive manufacturer to obtain hardware-based DVD decoder or software-based DVD decoder, and then follow the manufacturer’s instructions to install the decoder.
NOTE: Many video adapters can help decode DVD discs, e.g. DVD X PlayerDVD Player Software. However, some video adapter may not fully decode DVD video.
b. Try to read the disc again.
c. If you still experience problems with the disc, make sure the computer sound card is compatible with the DVD drive.
Note: Hardware and software decoders usually need a sound card to play DVD movies.
d. try to read the disc again. (Video converter)
e. If you still experience problems with the disc, go to step 4.
Step 4: Reduce the color depth and resolution of computer displays
a. Click “Start”, then click “Control Panel.”
b. In the “Control Panel”, double-click “Display” item, and then in the “Display Properties” dialog box, click the “Settings” tab.
Note: If the “Show” item is not available, click “Control Panel” in the “Switch to Classic View”, then double-click “Display” item.
c. Select a smaller value in the “Color Quality” , and then click “Apply.”
d. Try to read the disc again.
e. If you still experience problems with the disc, set “Screen Resolution” set the slider to the left to select a smaller value.
f. Click “Apply” and then again try to read the disc.
g. If you still experience problems with the disc, go to step 5.
Step 5: Reduce computer display screen refresh rate (DVD decoder/DVD protection breaker)
a. Click “Start”, then click “Control Panel.”
b. In the “Control Panel”, double-click “Display”, then “Display Properties” dialog box, click the “Settings” tab.
Note: If the “Show” item is not available, click “Control Panel” in the “Switch to Classic View”, then double-click “Display” item.
c. In the “Display Properties” dialog box, click the “Settings”, “Advanced”, then click the “Monitor” tab.
d. In the “Monitor Settings” from the “Screen refresh rate” list, select a smaller value.
e. Click “Apply”, then try to read the disc.
f. If you still experience problems with the disc, go to step 6.
Step 6: Exit Microsoft NetMeeting
a. follow the instructions in Method 7 to ensure that NetMeeting does not start, and the NetMeeting icon does not appear in the task bar.
Note: NetMeeting and DVD playback both use the overlay mixer. A time to allow a program to access the overlay mixer.
b. Try to read the disc again.

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